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Essential Reading

From space cakes to street food, travelers are eating risky things on vacation. Experts warn what to avoid to prevent illness and ruined trips.

The things you should never eat when you’re on vacation

Why your hotel stay feels like a rip-off. Discover the essential amenities hotels should provide and how to avoid extra charges this summer.

Why your hotel stay feels like a rip-off (and how to fix it)

Aman Chawla cancels his hotel room in Wrocław, Poland, made through Booking.com. But even though he's within the cancellation window, he's not getting a refund. Did he lose his $742?

I canceled on time! Why can’t I get my money back from Booking.com?

Alice Mansergh, CEO of Tourism Ireland.

Does Ireland’s green tourism transformation make it worth a visit?

Amie Tugwell's Vrbo rental is contaminated with mold. She and her family checked out after one night. Why can't she get her money back?

Mold in my vacation rental! I want a refund from Vrbo

Tokyo isn’t reinventing sustainability—it’s refining it. From Blueground’s eco-conscious apartments to the Palace Hotel’s circular kitchen model and kintsugi workshops, the city is quietly embedding green values into everyday tourism. Rooted in mottainai, Japan’s centuries-old waste-not philosophy, these efforts blend cultural heritage with climate-conscious design to make Tokyo a global model of responsible travel.

Green apartments, carbon-neutral hotels: How Tokyo is becoming a sustainable destination

In an oversized, wood-paneled boardroom with a view of Tokyo’s Imperial Palace, Tsubasa Yokote is trying to explain the city’s approach to sustainable tourism. And it’s not easy.

Company Contacts

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Latest Stories

Tokyo isn’t reinventing sustainability—it’s refining it. From Blueground’s eco-conscious apartments to the Palace Hotel’s circular kitchen model and kintsugi workshops, the city is quietly embedding green values into everyday tourism. Rooted in mottainai, Japan’s centuries-old waste-not philosophy, these efforts blend cultural heritage with climate-conscious design to make Tokyo a global model of responsible travel.

Green apartments, carbon-neutral hotels: How Tokyo is becoming a sustainable destination

When StubHub sends tickets for the wrong show, it blames the customer for the mistake. The company invents an absurd rule to deny her refund, ignoring its own FanProtect Guarantee and forcing her to fight to get her money back.

StubHub issued tickets for the wrong showtime. Can I get a refund?

When FedEx charged $1,237 to ship Todd Janus’s luggage for a cruise, the bags never made it. Held in customs with no clear updates, the delivery failed — but the bill didn’t. Who’s responsible when your luggage is lost in transit and your vacation is on the line?

Why did FedEx charge me $1,237 to ship luggage it couldn’t deliver?

Thomas Larson booked a flight with a 93-minute layover, but an American Airlines agent refused to check his bag — claiming it wasn’t long enough. Forced to buy a second ticket, Larson faced airline finger-pointing and silence. Who’s responsible when partner airlines don’t agree on the rules?

“Not enough time for your bags”: How a 90-minute connection rule upended a flight

Check-in bullies, breakfast buffet abusers, and loud late-night guests—bad hotel behavior is more common than ever. But etiquette experts say many of these awkward situations can be avoided with a little self-awareness and respect for shared spaces. Here’s what to watch out for and how to deal with disruptive fellow travelers.

Don’t commit these social blunders on your next hotel stay

Pandemic-era travel insurance requirements are back. A growing number of countries now demand proof of medical coverage as a condition of entry, with unpredictable spot checks at borders and airports leaving unprepared travelers at risk of being denied entry.

Travel insurance is becoming mandatory in more destinations. Here’s what you need to know.

When Kenneth Rogers bought a modem from AliExpress, he never received a product—or a refund. With PayPal, Citi, and the seller all deflecting responsibility, what are your rights when a merchant charges you but fails to deliver?

Help! I was charged $370 for an order that doesn’t exist!

After Lufthansa delayed their flight, Bonnie Thiel and her husband were rebooked via Air Canada — but she was denied boarding and left stranded. Can she get reimbursed for her hotel?

Denied boarding and stranded overnight. Why won’t Air Canada cover my $178 hotel bill?

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Thinking about a spring break vacation? You better think fast, because the 2025 spring break travel season will be busier -- and potentially more expensive -- than ever.

Here’s your insider guide to spring break travel in 2025

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

If you're going somewhere, chances are you need a reliable carry-on or rollaboard. But how do you buy the best luggage for your next trip?

Here’s how to buy the best luggage for your next trip

Travel prices are falling like leaves on a late October afternoon in Martha's Vineyard. No question about it, autumn will be a great time to travel -- it always has been.

Here’s your ultimate guide to fall travel

Sitting in a pressurized aluminum tube for hours at a time takes a heavy toll on your body. So how do the pros survive a long flight in economy class? And how do they avoid jet lag?

Expert tips for surviving a long flight in economy class and avoiding jet lag

Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We'll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.

The ultimate guide to finding a travel advisor

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